Return & Refund Policy Valley Blooms
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, write to us at mail@thevalleyblooms.com
Conditions for return:
Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
Products/Items should be UNUSED.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Free Replacement:
If you have received an item in a ‘Damaged’ or ‘Defective’ condition, or it is ‘Not as Described’ by the Seller, you may request a replacement at no extra cost.
The refund would be issued within 7 days or receipt of good. The responsibility of returning the damaged product lies on the customer.
If you don’t get the return within the promised date, contact us immediately.